Legnetix
Next-generation tolling product

AI-native, cloud-native tolling platform.

A next-generation digital operations platform purpose-built for modern transportation networks. AI-embedded automation, unified end-to-end workflows, and a highly configurable architecture that empowers agencies to adapt faster and deliver exceptional service at scale.

  • AI-embedded operations
  • Cloud-native architecture
  • Built for enterprise scale
legnetix.app / operations
Transactions
1.2M
Lane uptime
99.8%
Exceptions
47
SLA status
On track
Transaction volumeAI anomaly detected
6am9am12pm3pm6pm9pm
Lane health
L1L2L3L4L5L6L7L8
Processing pipeline
Validated
94%
In suspense
4%
Pending review
2%
CBOS

Commercial Back Office System

The financial engine of your tolling operation.

CBOS manages customer accounts, billing, invoicing, and payments across your entire tolling program, with the auditability and controls enterprise toll operators require.

  • Real-time account management
  • Automated invoicing and statements
  • Configurable billing rules
  • Integrated payment processing
  • Audit-ready reporting
Commercial Back Office System capabilities diagram
OBOS

Operational Back Office System

Transaction integrity and operations, unified.

OBOS provides operations teams a single pane of glass for visibility into transaction lifecycle management, lane health, asset status, and compliance. Issues get caught and resolved before they impact revenue.

  • Transaction lifecycle tracking
  • Operational dashboards and alerts
  • Compliance and exception workflows
  • Asset and device management
  • Real-time lane monitoring
Operational Back Office System capabilities diagram
Manual Image Review

Manual Image Review

AI-assisted human review at scale.

Combine machine-vision pre-classification ALPR with a purpose-built, faster reviewer UI. Reviewers move through exception queues faster, with consistent quality controls and full audit trails on every decision.

  • AI-assisted plate identification and confidence scoring
  • Keyboard-first reviewer interface
  • Configurable QA and adjudication workflows
  • Reviewer performance metrics
  • Full audit trail on every decision
Manual Image Review capabilities diagram
CCaaS

Customer Care as a Service

Everything your customers need, in one place.

A unified customer service workspace that surfaces account history, transactions, disputes, and communication channels together so agents resolve issues on the first contact.

  • 360° customer account view
  • Integrated dispute and case management
  • Omnichannel communication
  • Knowledge base and scripted workflows
  • Supervisor tools and QA
  • Training video library
Customer Care as a Service capabilities diagram
Analytics

Analytics & Business Intelligence

Decisions backed by your full data picture.

Turns raw transaction, operational, and financial data into dashboard-ready insights. Prebuilt dashboards for the metrics tolling managers actually track, plus a data layer ready for your BI tools for additional analytics.

  • Prebuilt executive dashboards
  • Revenue and leakage analysis
  • Operational and compliance KPIs
  • Configurable report builder
  • API and data warehouse exports
Analytics & Business Intelligence capabilities diagram
Competitive edge

Built for how tolling actually works.

Legacy systems were built for the toll booth era. Legnetix is designed for modern, high-volume, open-road tolling operations.

Scalable by design

A modern cloud-native architecture that handles millions of transactions per day and keeps performing as your program grows.

Configurable, instead of custom development

Business rules, workflows, and reporting are configured within the platform, not embedded in code, enabling rapid updates as technology, facilities, and business rules evolve.

AI-first, future-ready

Machine vision, anomaly detection, and intelligent automation are built in, enhancing efficiency and reducing leakage.

Open integrations

APIs, webhooks, and standards-based interfaces connect Legnetix to your lanes, payment processors, and partner agencies.

360° Transaction Intelligence

Gain real-time visibility into every transaction across facilities, plazas, lanes, customers, and processing stages from a single unified command center.

AI-Powered Exception Detection & Resolution

Automatically identify anomalies, processing failures, revenue leakage risks, and operational bottlenecks before they impact customers or revenue.

Operational Insights in Real Time

Empower operations teams with live dashboards, advanced analytics, trend monitoring, and transaction-level drilldowns for faster decision-making.

Highly Configurable Processing Engine

Adapt business rules, workflows, validation logic, and interoperability processes rapidly without disruptive system changes.

Proactive Performance & Revenue Optimization

Monitor transaction health, interoperability success rates, suspense volumes, and violator trends with predictive alerts and intelligent automation.

Configuration

One control center for your entire operation.

Configure every aspect of your tolling program — pricing, workflows, customer experience, and governance — from a single, unified platform.

Centralized Enterprise Configuration Hub

Manage tolling operations, pricing models, interoperability rules, customer programs, and platform behavior from one unified control center.

Dynamic Rule & Workflow Engine

Rapidly configure validation logic, transaction workflows, business policies, and operational processes without lengthy development cycles.

Highly Configurable Customer Experience

Deliver branded portals, customizable communications, self-service capabilities, and mobile-first experiences tailored to agency needs.

Granular Access Control & Governance

Empower teams with role-based permissions, secure administrative controls, and flexible operational governance across the organization.

Cloud-Native Agility & Scalability

Launch new facilities, pricing strategies, integrations, and operational changes faster with a future-ready architecture built for continuous evolution.

Product capabilities

Configured for your agency. Ready from day one.

Legnetix adapts to your business rules, keeps your financials audit-ready, and puts actionable data at your fingertips.

Operational Flexibility

  • Highly configurable to agency business rules
  • Efficient for initial set up
  • Quick implementation
  • Expand tomorrow without additional software development
  • GAAP-compliant

Complete Financial Accountability

  • Automated journal entries
  • Matched to agency ledgers
  • Faster reconciliation

Dashboard and Reporting

  • Real-time access to data
  • KPI measurement
  • Analysis
  • Drill-down reports
Why Legnetix

A partner, not just a product.

Legnetix combines deep tolling domain expertise with modern software engineering and a relentless focus on efficiency for the operators who use our products.

Innovation at the core

AI and machine learning aren't add-ons. They're foundational. From image review to leakage detection, intelligence is woven through every module.

Enterprise-grade reliability

Built for authorities and operators running critical infrastructure. SOC 2 Type 2 certified, ISO 27001:2022 certified, with compliance-ready audit trails and resilience engineered in.

Designed for the people who use it

Every product, from reviewer queues to executive dashboards, is shaped by the operators, agents, and analysts who rely on the system every day.

FAQ

Questions, answered.

Can't find what you're looking for? Reach out and we'll get you to the right person.

Start tolling with Legnetix.

Book a working session with our team. We'll walk through the product, discuss your program, and map out a path forward.